Frequently asked questions

RBC Deep Ellum in Dalls
How do I buy tickets to a show?

You can purchase tickets for a show at Anchor Rock Club online by clicking the TICKETS icon on any show page on our site to be taken to our ticketing service Tixr.

Do you offer refunds?

All ticket sales are final.

Can I purchase tickets at the door/box office?

If the show has not sold out prior to doors, you can always buy tickets at the door / the box office. If you pay with a credit card at the door, ticket fees and local taxes will be applied to your purchase. If you pay with cash, ONLY local taxes will be applied to your purchase.

Is Anchor Rock Club wheelchair accessible?


If a show is cancelled, how do I get a refund?

You will receive a refund to the payment method you used to buy your tickets with directly from Tixr.

Is there seating at Anchor Rock Club?

All tickets are general admission, however, there is limited seating at the bar.

Where can I find parking?

We sell parking as an addition to your concert ticket.

Address: Look for the ARC sign on the New York Ave.

Hours: The parking lot is open 1 hour prior to doors.

Please note, Anchor Rock Club Rock Club is not responsible for any damage to your vehicle or stolen items from your vehicle, should any theft or vandalism occur while attending the Anchor Rock Club

What forms of payment are accepted at the bar?

We accept cash at the door. All cash transactions will include local sales tax.

We also accept credit cards at the door and online. All credit transactions include local sales tax AND ticketing fees.

Do I have to be 21 and over to be admitted?

Age restrictions are listed on a show by show basis. Please consult the show you'd like to attend for any age restrictions.

Can I Take Public Transit To Anchor Rock Club?

Yes. There are convenient daily train and bus lines running from both Philadelphia and New York. Visit for schedules.